Role Responsibility Register
Instructions for Use
This register lists the responsibilities the Company's governance assigns to each role, one row per responsibility, each citing the documents that assign it. Each row carries a stable identifier (RSP-NNN) and names its roles by their keys in the role register (REG-008). It serves three uses:
- The compliance section of a job description. A role's rows marked as compliance responsibilities are the compliance section its job description cites by this register's identifier and version. The job description stays with Human Resources.
- Recurring work. A row with a cadence or a trigger is work the compliance management system schedules for the role. Where the work is already an obligation in the compliance obligations register (REG-005), the row names that obligation and the system schedules it once.
- Training coverage. A role's rows are the scope its training must cover.
Who is named. A row names one or more role keys from REG-008. The engagement kind employee names every employee, and the supervisor designation names anyone who supervises another employee. The Compliance Committee's duties stay in its charter (POL-002) and are not rows here.
How to use this register:
- Read the row's sources before acting on it. The row is the index; the governing document carries the full requirement.
- When a governance document adds, changes, or removes a responsibility, revise this register in the same cycle.
- Retired responsibilities keep their identifier with a Retired status. Identifiers are never reused.
Responsibilities
Maintained by: Compliance Officer
One row per responsibility, grouped under the first role it names. A row that names several roles applies to each. The trigger is blank where the event is named in the responsibility itself.
Executive Director
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-001 | executive-director | Appoint the Compliance Officer and communicate the appointment to all employees. | Trigger | Yes | POL-001 | ||||
| RSP-002 | executive-director | Receive the Compliance Officer's quarterly compliance reports. | Cadence | Quarterly | Yes | POL-001 | |||
| RSP-003 | executive-director | Ensure the Compliance Officer has adequate resources and budget. | Standing | Yes | POL-001; PER-001 | ||||
| RSP-004 | executive-director | Ensure the compliance program and the functions it relies on are adequately resourced, including fraud, waste, and abuse prevention, overpayment repayment and corrective action, credential verification and tracking, exclusion screening, and billing. | Standing | Yes | COC-001; POL-004; POL-006; POL-010; POL-011; SOP-003; POL-013 | ||||
| RSP-005 | executive-director | Support enforcement and corrective action when compliance problems are confirmed. | Trigger | Yes | POL-004; POL-005; POL-008; POL-013 | ||||
| RSP-006 | executive-director | Champion the Code of Conduct and support its consistent enforcement, including at the leadership level. | Standing | Yes | COC-001 | ||||
| RSP-007 | executive-director | Appoint Compliance Committee members and communicate the appointments to employees. | Trigger | Yes | POL-002 | ||||
| RSP-008 | executive-director | Receive the Compliance Committee's quarterly summary reports. | Cadence | Quarterly | Yes | POL-002 | |||
| RSP-009 | executive-director | Act on matters the Compliance Committee escalates. | Trigger | Yes | POL-002 | ||||
| RSP-010 | executive-director | Approve the engagement of outside counsel, including on Stark and antitrust questions. | Trigger | Yes | POL-003; POL-006; POL-007; POL-012 | ||||
| RSP-011 | executive-director | Serve as the alternate reporting path when a concern involves the Compliance Officer. | Standing | Yes | POL-003 | ||||
| RSP-012 | executive-director | Direct all marketing and outreach activity. | Standing | No | POL-005 | ||||
| RSP-013 | executive-director | Ensure outreach and marketing practices comply with the improper inducements policy. | Standing | Yes | POL-008 | ||||
| RSP-014 | executive-director | Sign vendor and referral-source arrangements only after Compliance Officer review. | Trigger | At engagement | Yes | POL-005 | |||
| RSP-015 | executive-director | Approve physician arrangements only after Compliance Officer review. | Trigger | At engagement | Yes | POL-007 | |||
| RSP-016 | executive-director | Review conflict-of-interest disclosures that involve the Compliance Officer. | Trigger | Yes | POL-009 | ||||
| RSP-017 | executive-director | Act on escalated conflicts of interest that a management plan cannot resolve. | Trigger | Yes | POL-009 | ||||
| RSP-018 | executive-director | Hold ultimate accountability for organizational licenses and provider enrollment. | Standing | Yes | POL-010 | ||||
| RSP-019 | executive-director | Act on confirmed exclusion matches, including the employment or contract decision. | Trigger | Yes | POL-011; SOP-003 | ||||
| RSP-020 | executive-director | Set rates, compensation strategy, and market decisions independently of competitors. | Standing | Yes | POL-012 | ||||
| RSP-021 | executive-director | Approve benchmarking activity the Compliance Officer recommends, only through aggregated third-party surveys. | Trigger | On a request | Yes | POL-012 | |||
| RSP-022 | executive-director | Designate CORI authorized users. | Standing | Yes | POL-017 | ||||
| RSP-023 | executive-director; compliance-officer | Participate in CORI adverse-decision reviews. | Trigger | Yes | POL-017 | ||||
| RSP-024 | executive-director | Make final employment decisions, including those arising from CORI results. | Trigger | No | POL-017 | ||||
| RSP-025 | executive-director | Receive sexual harassment complaints. | Standing | Yes | HR-001 | ||||
| RSP-026 | executive-director | Ensure prompt and impartial investigation of sexual harassment complaints. | Trigger | Yes | HR-001 | ||||
| RSP-027 | executive-director | Decide on corrective action for substantiated sexual harassment complaints. | Trigger | Yes | HR-001 | ||||
| RSP-028 | executive-director | Oversee consistent enforcement of the sexual harassment policy. | Standing | Yes | HR-001 | ||||
| RSP-029 | executive-director | Approve every external breach notice before it is sent. | Trigger | Yes | SOP-002 | ||||
| RSP-030 | executive-director | Direct any media notice of a breach. | Trigger | Yes | SOP-002 | ||||
| RSP-031 | executive-director | Perform the Privacy & Security Officer's breach response steps when an incident involves that officer or the seat is vacant. | Trigger | Yes | SOP-002 | ||||
| RSP-032 | executive-director | Remain accountable for payer revalidation and recredentialing performed by the Director of Operations. | Cadence | Per payer schedule | OBL-029 | Yes | POL-010 |
Director of Operations
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-033 | operations | Maintain written agreements for vendor and contractor arrangements. | Standing | Yes | POL-005 | ||||
| RSP-034 | operations | Keep the current list of active arrangements available for compliance review. | Standing | Yes | POL-005 | ||||
| RSP-035 | operations | Identify proposed arrangements with outside providers and referral sources and submit them to the Compliance Officer before any commitment is made. | Trigger | At engagement | Yes | POL-007 | |||
| RSP-036 | operations | Maintain MassHealth provider enrollment, including revalidations, renewals, and required change notices, and complete payer revalidation and recredentialing. | Cadence | Per payer schedule | OBL-029 | Yes | POL-010 | ||
| RSP-037 | operations | Run pre-engagement exclusion screening for every vendor. | Trigger | At engagement | OBL-033 | Yes | POL-011 | ||
| RSP-038 | operations | Include active vendors in the monthly exclusion re-check. | Cadence | Monthly | OBL-002 | Yes | POL-011 | ||
| RSP-039 | operations | Maintain the current vendor list used for exclusion screening. | Standing | Yes | POL-011 | ||||
| RSP-040 | operations | Ensure operational decisions on staffing, scheduling, and service areas are made independently of competitors. | Standing | Yes | POL-012 | ||||
| RSP-041 | operations | Escalate competitor contact that touches restricted topics. | Trigger | Yes | POL-012 | ||||
| RSP-042 | operations | Oversee day-to-day billing operations. | Standing | No | POL-013 | ||||
| RSP-043 | operations | Ensure claims are submitted timely and accurately. | Standing | Yes | POL-013 | ||||
| RSP-044 | operations | Support resolution of documentation and coding issues. | Standing | No | POL-013 | ||||
| RSP-045 | operations | Run the intake packet: send each document set, track and verify execution, file the records, issue the family copy, and clear scheduling. | Trigger | At engagement | No | SOP-001 |
BCBA
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-046 | bcba | Verify that services billed under their oversight are authorized, medically necessary, and consistent with the member's authorized treatment plan. | Standing | Yes | POL-004; POL-006; POL-013 | ||||
| RSP-047 | bcba | Confirm that documentation meets clinical and payer standards. | Standing | Yes | POL-004; POL-006 | ||||
| RSP-048 | bcba | Complete required documentation reviews and cosignatures. | Standing | Yes | POL-013 | ||||
| RSP-049 | bcba | Base every referral to an outside provider solely on the member's clinical needs and document the clinical basis. | Standing | Yes | POL-005 | ||||
| RSP-050 | bcba | Report any offer of remuneration tied to referrals. | Trigger | Yes | POL-005 | ||||
| RSP-051 | bcba | Select reinforcers based on clinical need and document them in the authorized treatment plan. | Standing | Yes | POL-008 | ||||
| RSP-052 | bcba; technician | Maintain license and certification in active status and complete continuing education and supervision requirements. | Standing | Yes | POL-010 | ||||
| RSP-053 | bcba; technician | Submit credential renewal evidence before the expiration date. | Trigger | Before expiry | OBL-060 | Yes | POL-010 | ||
| RSP-054 | bcba; technician | Report any credential lapse or board action within one business day. | Trigger | Yes | POL-010 | ||||
| RSP-055 | bcba | Provide and document the required supervision of behavior technicians and any BCaBA employees. | Standing | OBL-037 | Yes | POL-010; POL-013 | |||
| RSP-056 | bcba | Confirm that supervised employees practice within scope. | Standing | Yes | POL-010 | ||||
| RSP-057 | bcba | Apply the antitrust policy in professional associations, conferences, and contact with peers at other providers. | Standing | Yes | POL-012 | ||||
| RSP-058 | bcba | Report restricted discussions with competitors. | Trigger | Yes | POL-012 | ||||
| RSP-059 | bcba | Review the clinical consents with the family before signature: the consent for functional behavior assessment and the service agreement's consent to treatment with its elections. | Trigger | At engagement | Yes | SOP-001 |
Behavior Technician
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-060 | technician | Document each session at the time of service, including member, date, start and end times, service delivered, and signature. | Standing | Yes | POL-006; POL-013 | ||||
| RSP-061 | technician | Record sessions accurately, including missed or shortened sessions. | Standing | Yes | POL-006; POL-013 | ||||
| RSP-062 | technician | Decline gifts beyond nominal value from member families or vendors and report offers to the Compliance Officer. | Standing | Yes | POL-005 | ||||
| RSP-063 | technician | Use only the reinforcers documented in the client's treatment plan. | Standing | Yes | POL-008 | ||||
| RSP-064 | technician | Do not give personal gifts to clients or families. | Standing | Yes | POL-008 |
Billing and Recovery Specialist
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-065 | billing | Review claims against supporting documentation, confirming it is complete, before submission, and submit only supported claims. | Standing | Yes | POL-004; POL-006; POL-013 | ||||
| RSP-066 | billing | Hold any claim that is not fully supported by documentation and notify the responsible provider. | Standing | Yes | POL-013 | ||||
| RSP-067 | billing | Identify, log, and escalate billing irregularities, errors, credit balances, payer takebacks, and suspected overpayments to the Compliance Officer. | Trigger | Yes | POL-004; POL-006; POL-013 | ||||
| RSP-068 | billing | Alert the Compliance Officer to billing or referral patterns that suggest an improper arrangement. | Trigger | Yes | POL-005 | ||||
| RSP-069 | billing | Flag any claim, payer enrollment, or service change that involves Medicare or a designated health service category and escalate it to the Compliance Officer. | Trigger | Yes | POL-007 | ||||
| RSP-070 | billing | Do not waive or reduce any amount a client owes without a written determination approved by the Compliance Officer. | Standing | Yes | POL-008 | ||||
| RSP-071 | billing | Escalate financial hardship requests to the Compliance Officer under POL-008 Section 5.5. | Trigger | On a request | Yes | POL-008 | |||
| RSP-072 | billing | Confirm before claim submission that the rendering provider's credential was active on the date of service, and hold any claim that fails this check. | Standing | Yes | POL-010 | ||||
| RSP-073 | billing | Keep payer rates, contract terms, and negotiating positions confidential. | Standing | Yes | POL-012 | ||||
| RSP-074 | billing | Escalate any competitor request for rate or contract information. | Trigger | Yes | POL-012 | ||||
| RSP-075 | billing | Assign codes and units that match the documentation, following the payer's coding and unit rules. | Standing | Yes | POL-013 | ||||
| RSP-076 | billing | Reconcile payer remittances against submitted claims. | Standing | Yes | POL-013 |
Compliance Officer
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-077 | compliance-officer | Develop, implement, and manage the compliance program, including all related policies and procedures. | Standing | Yes | POL-001; PER-001 | ||||
| RSP-078 | compliance-officer | Stay current with changes to federal, state, and local laws and regulations that affect operations, and update policies accordingly. | Standing | Yes | POL-001; PER-001 | ||||
| RSP-079 | compliance-officer | Maintain the policies assigned to the Compliance Officer: fraud, waste, and abuse; anti-kickback; improper inducements; state licensing; antitrust and fair dealings; and coding and billing. | Standing | Yes | POL-004; POL-005; POL-008; POL-010; POL-012; POL-013 | ||||
| RSP-080 | compliance-officer | Oversee compliance training for all employees, including onboarding training, annual refreshers, and role-specific modules. | Standing | Yes | POL-001; PER-001; TRN-001 | ||||
| RSP-081 | compliance-officer | Own the compliance training program and its content. | Standing | Yes | TRN-001 | ||||
| RSP-082 | compliance-officer | Approve training content and update it when policies or regulations change. | Trigger | On policy adoption or material revision | Yes | TRN-001 | |||
| RSP-083 | compliance-officer | Maintain confidential channels for employees to report compliance concerns or potential violations without fear of retaliation. | Standing | Yes | POL-001; PER-001 | ||||
| RSP-084 | compliance-officer | Coordinate internal audits and monitoring activities as outlined in the annual compliance work plan. | Cadence | Per the annual compliance work plan | Yes | POL-001; PER-001 | |||
| RSP-085 | compliance-officer | Lead or oversee investigations into reported compliance concerns under POL-003, conducting each investigation or assigning an investigator, keep the investigation records, and coordinate corrective actions for confirmed violations. | Trigger | Yes | POL-001; PER-001; POL-004; POL-005; POL-006; POL-010; POL-012; POL-013; COC-001; POL-003; POL-003-SOP | ||||
| RSP-086 | compliance-officer | Provide regular updates on compliance risks, program effectiveness, and open items to the Compliance Committee and Executive Director, in a written report at least quarterly. | Cadence | Quarterly | OBL-006 | Yes | POL-001; PER-001 | ||
| RSP-087 | compliance-officer | Monitor disciplinary actions across the organization to verify they are applied fairly and consistently. | Standing | Yes | POL-001; PER-001 | ||||
| RSP-088 | compliance-officer | Own the ethics component of the compliance program: the Code of Conduct and its annual acknowledgment, the conflict-of-interest and gift standards, and the ethics reporting channel. | Standing | Yes | POL-001; PER-001 | ||||
| RSP-089 | compliance-officer | Chair the Compliance Committee. | Standing | Yes | POL-001; PER-001 | ||||
| RSP-090 | compliance-officer | Develop or update the annual compliance work plan within 30 days of appointment and annually thereafter, and maintain it. | Cadence | Annual | OBL-011 | Yes | POL-001; PER-001 | ||
| RSP-091 | compliance-officer | Review and update the Compliance Officer Charter annually, or sooner if regulatory changes require it. | Cadence | Annual | OBL-012 | Yes | PER-001 | ||
| RSP-092 | compliance-officer | Escalate directly to the Compliance Committee when a concern involves the Executive Director. | Trigger | Yes | PER-001 | ||||
| RSP-093 | compliance-officer | Set Compliance Committee meeting agendas and distribute each agenda at least five business days before the meeting. | Cadence | Quarterly | Yes | POL-002 | |||
| RSP-094 | compliance-officer | Prepare, or delegate the preparation of, Compliance Committee minutes. | Cadence | Quarterly | OBL-004 | Yes | POL-002 | ||
| RSP-095 | compliance-officer | Present compliance reports at Compliance Committee meetings. | Cadence | Quarterly | Yes | POL-002 | |||
| RSP-096 | compliance-officer | Track Compliance Committee action items. | Standing | Yes | POL-002 | ||||
| RSP-097 | compliance-officer | Own the full compliance ticket lifecycle. | Standing | Yes | POL-003; POL-003-SOP | ||||
| RSP-098 | compliance-officer | Triage each compliance ticket. | Trigger | Yes | POL-003; POL-003-SOP | ||||
| RSP-099 | compliance-officer | Assign Case Owners to compliance tickets. | Trigger | Yes | POL-003; POL-003-SOP | ||||
| RSP-100 | compliance-officer | Determine escalation and reporting obligations for each compliance ticket. | Trigger | Yes | POL-003; POL-003-SOP | ||||
| RSP-101 | compliance-officer | Approve compliance ticket closure. | Trigger | Yes | POL-003; POL-003-SOP | ||||
| RSP-102 | compliance-officer | Track corrective action plans. | Standing | Yes | POL-003 | ||||
| RSP-103 | compliance-officer | Oversee fraud, waste, and abuse monitoring and conduct periodic coding, billing, and claim documentation audits under the annual compliance work plan. | Cadence | Per the annual compliance work plan | OBL-028 | Yes | POL-004; POL-013 | ||
| RSP-104 | compliance-officer | Report fraud, waste, and abuse monitoring and coding and billing audit results to the Compliance Committee. | Cadence | Per the annual compliance work plan | Yes | POL-004; POL-013 | |||
| RSP-105 | compliance-officer | Quantify confirmed overpayments and coordinate their report and return to the payer within 60 days of identification. | Trigger | Yes | POL-004; POL-006 | ||||
| RSP-106 | compliance-officer | Maintain the supporting record for each confirmed overpayment. | Trigger | Yes | POL-006 | ||||
| RSP-107 | compliance-officer | Report false claims and overpayment matters and their outcomes to the Compliance Committee. | Trigger | Yes | POL-006 | ||||
| RSP-108 | compliance-officer | Review proposed arrangements with referral sources and vendors, and document each review and its conclusion. | Trigger | At engagement | Yes | POL-005 | |||
| RSP-109 | compliance-officer | Report anti-kickback review and investigation findings to the Compliance Committee. | Standing | Yes | POL-005 | ||||
| RSP-110 | compliance-officer | Review proposed financial relationships with physicians and document the analysis and conclusion. | Trigger | At engagement | Yes | POL-007 | |||
| RSP-111 | compliance-officer | Maintain physician arrangement records. | Standing | Yes | POL-007 | ||||
| RSP-112 | compliance-officer | Report physician arrangement review activity to the Compliance Committee. | Standing | Yes | POL-007 | ||||
| RSP-113 | compliance-officer | Decide nominal value and financial need questions under the improper inducements policy. | Trigger | On a request | Yes | POL-008 | |||
| RSP-114 | compliance-officer | Review marketing, outreach, and intake materials before use. | Trigger | On each use | Yes | POL-008 | |||
| RSP-115 | compliance-officer | Monitor OIG threshold updates for nominal-value items. | Standing | OBL-015 | Yes | POL-008 | |||
| RSP-116 | compliance-officer | Maintain, or assign a designee to maintain, a log of items provided under POL-008 Section 5.3 per client per calendar year. | Standing | Yes | POL-008 | ||||
| RSP-117 | compliance-officer | Report inducement approvals, questions, and confirmed issues to the Compliance Committee. | Standing | Yes | POL-008 | ||||
| RSP-118 | compliance-officer | Review each conflict-of-interest disclosure, determine whether a conflict exists, and document a written management plan where needed. | Trigger | Yes | POL-009 | ||||
| RSP-119 | compliance-officer | Maintain the conflict-of-interest disclosure log. | Standing | Yes | POL-009 | ||||
| RSP-120 | compliance-officer | Report a summary of conflict-of-interest disclosures and management plans to the Compliance Committee at least annually. | Cadence | Annual | OBL-019 | Yes | POL-009 | ||
| RSP-121 | compliance-officer | Audit credential files and the credential tracking log, with a sample of personnel files, and report results to the Compliance Committee. | Cadence | Annual | OBL-010 | Yes | POL-010 | ||
| RSP-122 | compliance-officer | Oversee the exclusion screening program. | Standing | Yes | POL-011 | ||||
| RSP-123 | compliance-officer | Verify every potential exclusion match and decide whether it is confirmed. | Trigger | Yes | POL-011; SOP-003 | ||||
| RSP-124 | compliance-officer | Direct the response to a confirmed exclusion match. | Trigger | Yes | POL-011; SOP-003 | ||||
| RSP-125 | compliance-officer | Coordinate any required disclosure and repayment to the payer arising from a confirmed exclusion match. | Trigger | Yes | POL-011 | ||||
| RSP-126 | compliance-officer | Decide on a candidate's disclosure of an exclusion. | Trigger | Yes | SOP-003 | ||||
| RSP-127 | compliance-officer | Report exclusion screening completion and results to the Compliance Committee. | Standing | Yes | POL-011; SOP-003 | ||||
| RSP-128 | compliance-officer | Advise employees before competitor contact on restricted topics. | Trigger | On a request | Yes | POL-012 | |||
| RSP-129 | compliance-officer | Review benchmarking surveys and trade-association participation, and recommend benchmarking for Executive Director approval. | Trigger | On a request | Yes | POL-012 | |||
| RSP-130 | compliance-officer | Coordinate referral of antitrust matters to outside counsel through the Executive Director. | Trigger | Yes | POL-012 | ||||
| RSP-131 | compliance-officer | Oversee the CORI screening program. | Standing | Yes | POL-017 | ||||
| RSP-132 | compliance-officer | Confirm that CORI authorized users are registered with DCJIS and trained. | Standing | Yes | POL-017 | ||||
| RSP-133 | compliance-officer | Approve any secondary dissemination of CORI before it occurs. | Trigger | On a request | Yes | POL-017 | |||
| RSP-134 | compliance-officer | Report CORI screening completion and outcomes to the Compliance Committee. | Standing | Yes | POL-017 | ||||
| RSP-135 | compliance-officer | Maintain the Code of Conduct and answer questions about it. | Standing | Yes | COC-001 | ||||
| RSP-136 | compliance-officer | Review the Code of Conduct at least annually. | Cadence | Annual | OBL-014 | Yes | COC-001 | ||
| RSP-137 | compliance-officer | Track workforce acknowledgments of the Code of Conduct and the sexual harassment policy. | Standing | Yes | COC-001; HR-001 | ||||
| RSP-138 | compliance-officer | Track compliance training completion. | Standing | Yes | COC-001 | ||||
| RSP-139 | compliance-officer | Report training completion rates to the Compliance Committee. | Cadence | Quarterly | OBL-006 | Yes | TRN-001 | ||
| RSP-140 | compliance-officer | Ensure the sexual harassment policy is distributed at hire and annually. | Cadence | Annual | OBL-020 | Yes | HR-001 | ||
| RSP-141 | compliance-officer | Coordinate with the Executive Director where a sexual harassment complaint overlaps a compliance matter. | Trigger | Yes | HR-001 | ||||
| RSP-142 | compliance-officer | Handle sexual harassment reports made through the anonymous channel under POL-003. | Trigger | Yes | HR-001 | ||||
| RSP-143 | compliance-officer | Open and maintain the compliance ticket for each breach incident under POL-003-SOP. | Trigger | Yes | SOP-002 | ||||
| RSP-144 | compliance-officer | Run any sanction or corrective action that follows a breach incident. | Trigger | Yes | SOP-002 |
Privacy & Security Officer
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-145 | privacy-security-officer | Answer questions about the authorization for use or disclosure and any privacy element of the intake packet. | Trigger | On a request | Yes | SOP-001 | |||
| RSP-146 | privacy-security-officer | Own the response to each suspected breach. | Trigger | Yes | SOP-002 | ||||
| RSP-147 | privacy-security-officer | Direct containment of a breach, running electronic containment under the officer's administrative access. | Trigger | Yes | SOP-002 | ||||
| RSP-148 | privacy-security-officer | Run the breach risk assessment. | Trigger | Yes | SOP-002 | ||||
| RSP-149 | privacy-security-officer | Select the breach notice lanes and prepare every notice. | Trigger | Yes | SOP-002 | ||||
| RSP-150 | privacy-security-officer | File the breach response record. | Trigger | Yes | SOP-002 |
Human Resources
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-151 | hr | Provide the conflict-of-interest disclosure form during onboarding and forward the completed form to the Compliance Officer. | Trigger | At hire | OBL-032 | Yes | POL-009 | ||
| RSP-152 | hr | Collect the conflict-of-interest disclosure form in the annual refresh and forward completed forms to the Compliance Officer. | Cadence | Annual | OBL-019 | Yes | POL-009 | ||
| RSP-153 | hr | Perform primary-source verification of each required credential at hire, before the first day of clinical work. | Trigger | At hire | Yes | POL-010 | |||
| RSP-154 | hr | Re-verify each credential by primary source at each renewal and update the record. | Trigger | Before expiry | Yes | POL-010 | |||
| RSP-155 | hr | Maintain the credential tracking log and personnel file records. | Standing | Yes | POL-010 | ||||
| RSP-156 | hr | Issue credential renewal reminders to the employee and their supervisor 90 days and 30 days before each expiration date. | Trigger | Before expiry | OBL-060 | Yes | POL-010 | ||
| RSP-157 | hr | Run pre-hire exclusion screening for every candidate. | Trigger | At hire | OBL-030 | Yes | POL-011; SOP-003 | ||
| RSP-158 | hr | Run pre-engagement exclusion screening for every contractor. | Trigger | At engagement | Yes | POL-011 | |||
| RSP-159 | hr | Build the monthly screening roster and re-screen all current employees and active contractors against the three exclusion lists. | Cadence | Monthly | OBL-001 | Yes | POL-011; SOP-003 | ||
| RSP-160 | hr | Record and file each exclusion screening result, saving the evidence, and keep the exclusion screening log. | Standing | Yes | POL-011; SOP-003 | ||||
| RSP-161 | hr | Forward every potential exclusion match to the Compliance Officer. | Trigger | Yes | SOP-003 | ||||
| RSP-162 | hr | Confirm each month's exclusion screening cycle complete. | Cadence | Monthly | Yes | SOP-003 | |||
| RSP-163 | hr | Set and administer compensation and recruiting practices without coordination with other employers. | Standing | Yes | POL-012 | ||||
| RSP-164 | hr | Escalate any outside request to discuss wages, benefits, or hiring. | Trigger | Yes | POL-012 | ||||
| RSP-165 | hr | Administer the CORI Acknowledgement Form in the HRIS at onboarding. | Trigger | At hire | OBL-031 | Yes | POL-017 | ||
| RSP-166 | hr | Verify each candidate's identity before a CORI check is requested. | Trigger | At hire | Yes | POL-017 | |||
| RSP-167 | hr | Run iCORI checks as an authorized user after the conditional offer. | Trigger | At hire | OBL-031 | Yes | POL-017 | ||
| RSP-168 | hr | Run and track the annual CORI cycle: the refreshed acknowledgment form and the re-check for every employee. | Cadence | Annual | OBL-007 | Yes | POL-017 | ||
| RSP-169 | hr | File CORI results in secure limited-access storage. | Standing | Yes | POL-017 | ||||
| RSP-170 | hr | Maintain the CORI secondary dissemination log. | Standing | Yes | POL-017 |
Training Coordinator
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-171 | training-coordinator | Schedule onboarding compliance training. | Trigger | At hire | OBL-032 | Yes | TRN-001 | ||
| RSP-172 | training-coordinator | Schedule annual refresher compliance training. | Cadence | Annual | OBL-017 | Yes | TRN-001 | ||
| RSP-173 | training-coordinator | Run training e-signature campaigns and SMS and email notifications. | Standing | Yes | TRN-001 | ||||
| RSP-174 | training-coordinator | Collect and file training completion evidence. | Standing | Yes | TRN-001 | ||||
| RSP-175 | training-coordinator | Maintain the training completion record. | Standing | Yes | TRN-001 | ||||
| RSP-176 | training-coordinator | Report training completion status to the Compliance Officer. | Standing | Yes | TRN-001 |
Supervisor
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-177 | manager; bcba | Model the Code of Conduct standards and reinforce them with the workforce members they supervise. | Standing | Yes | COC-001 | ||||
| RSP-178 | manager; bcba | Ensure clinical practice meets the quality, documentation, and boundary standards in the Code of Conduct. | Standing | Yes | COC-001 | ||||
| RSP-179 | manager | Ensure direct reports complete required training on time. | Standing | Yes | TRN-001 | ||||
| RSP-180 | manager | Release employees' schedules for training. | Standing | Yes | TRN-001 | ||||
| RSP-181 | manager | Release a new employee to client contact only after the client rights module completion is recorded. | Trigger | At hire | Yes | TRN-001 | |||
| RSP-182 | manager | Follow up on escalated training non-completion. | Trigger | Yes | TRN-001 | ||||
| RSP-183 | manager | Remove a confirmed excluded person from all federally and state-funded work the day the Compliance Officer directs it. | Trigger | Yes | SOP-003 | ||||
| RSP-184 | manager | Model and reinforce the sexual harassment policy. | Standing | Yes | HR-001 | ||||
| RSP-185 | manager | Report observed or reported sexual harassment to the Executive Director. | Trigger | Yes | HR-001 | ||||
| RSP-186 | manager | Protect reporters of sexual harassment from retaliation. | Standing | Yes | HR-001 |
Every employee
| ID | Role | Responsibility | Mode | Cadence | Trigger | Obligation | Compliance | Source | Derived from |
|---|---|---|---|---|---|---|---|---|---|
| RSP-187 | employee | Cooperate with compliance inquiries and investigations. | Standing | Yes | POL-001; POL-003; COC-001; HR-001 | ||||
| RSP-188 | employee | Report compliance concerns and suspected violations, including fraud, waste, abuse, false claims, billing errors, and potential overpayments, promptly through established channels. | Trigger | Yes | POL-001; POL-003; POL-004; POL-006; POL-008; POL-012; COC-001 | ||||
| RSP-189 | employee | Report sexual harassment experienced or witnessed. | Trigger | Yes | HR-001 | ||||
| RSP-190 | employee | Complete onboarding compliance training and the applicable role-specific modules by the due dates. | Trigger | At hire | OBL-032 | Yes | TRN-001 | ||
| RSP-191 | employee | Complete required annual refresher compliance training and applicable role-specific modules by the due dates. | Cadence | Annual | OBL-017 | Yes | POL-001; POL-004; POL-006; COC-001; TRN-001 | ||
| RSP-192 | employee | Sign required acknowledgments when presented, including the CORI Acknowledgement Form. | Trigger | Yes | TRN-001; POL-017 | ||||
| RSP-193 | employee | Read, understand, and follow the Code of Conduct. | Standing | Yes | COC-001 | ||||
| RSP-194 | employee | Acknowledge the Code of Conduct at hire. | Trigger | At hire | OBL-032 | Yes | COC-001 | ||
| RSP-195 | employee | Re-acknowledge the Code of Conduct annually. | Cadence | Annual | OBL-018 | Yes | COC-001 | ||
| RSP-196 | employee | Deliver and document services accurately and at the time of service. | Standing | Yes | POL-004 | ||||
| RSP-197 | employee | Provide only truthful, accurate information in records that support claims. | Standing | Yes | POL-006 | ||||
| RSP-198 | employee | Decline prohibited gifts and inducements. | Standing | Yes | POL-005; POL-009 | ||||
| RSP-199 | employee | Report offers or solicitations of gifts or anything of value, including offers exceeding the gift limits, to the Compliance Officer. | Trigger | Yes | POL-005; POL-009 | ||||
| RSP-200 | employee | Route questions about any arrangement to the Compliance Officer before acting. | Trigger | On a request | Yes | POL-005 | |||
| RSP-201 | employee | Do not commit the Company to any arrangement with a physician or referral source. | Standing | Yes | POL-007 | ||||
| RSP-202 | employee | Route inquiries from physicians about business or financial arrangements to the Director of Operations or the Compliance Officer. | Trigger | On a request | Yes | POL-007 | |||
| RSP-203 | employee | Do not offer anything of value to clients, families, or prospective clients beyond clinical reinforcers and permitted nominal items, and ask the Compliance Officer before acting when unsure. | Standing | Yes | POL-008 | ||||
| RSP-204 | employee | Disclose conflicts of interest at hire. | Trigger | At hire | OBL-032 | Yes | POL-009 | ||
| RSP-205 | employee | Disclose conflicts of interest annually, including a signed no-conflicts response. | Cadence | Annual | OBL-019 | Yes | POL-009 | ||
| RSP-206 | employee | Disclose a conflict of interest within 10 business days of a change in circumstances. | Trigger | On a change in circumstances | OBL-036 | Yes | POL-009 | ||
| RSP-207 | employee | Comply with approved conflict-of-interest management plans. | Standing | Yes | POL-009 | ||||
| RSP-208 | employee; contractor | Disclose to the Compliance Officer within one business day any exclusion, suspension, debarment, or pending action that could lead to exclusion. | Trigger | On a change in circumstances | Yes | POL-011; SOP-003 | |||
| RSP-209 | employee | Avoid discussing wages, rates, hiring, or markets with competitors. | Standing | Yes | POL-012 | ||||
| RSP-210 | employee | Promptly disclose any criminal matter that could affect eligibility for the role. | Trigger | On a change in circumstances | Yes | POL-017 | |||
| RSP-211 | employee | Refrain from sexual harassment. | Standing | Yes | HR-001 | ||||
| RSP-212 | employee | Report a suspected breach to the Privacy & Security Officer the same day it is suspected and take the immediate mitigation within reach. | Trigger | Yes | SOP-002 |
Form Realization and Fallback
This is the canonical, authoritative version of Form REG-009, maintained in the compliance documentation. It defines the columns and vocabulary that any realization of the role responsibility register must capture.
Field contract. Each row defines: the identifier (RSP-NNN, stable for the life of the responsibility, never reused); the roles it is assigned to, by their keys in REG-008 or the engagement kind employee; the responsibility in one sentence; the mode; the cadence or trigger, when the mode is not standing; the obligation in REG-005 it carries out, where one exists; whether it is a compliance responsibility; the governing sources; and the profile row it derives from, where one exists.
Mode. Standing (held continuously, printed for the role and never scheduled), Cadence (recurring on a calendar cycle), or Trigger (performed when an event occurs). Cadences and triggers use the vocabulary of the compliance obligations register (REG-005).
Derived from. Empty in this version. Where the row is later derived from a shared base register, the column names the base row.
Division of labor with the compliance management system. This register defines the responsibilities. The compliance management system shows each role's rows, schedules cadence and trigger rows for the people who hold the role, and schedules a row that names a REG-005 obligation once, under that obligation. It ingests this register at each approved revision, matching rows by identifier. A row retired here is closed there. Conflicts resolve in favor of this register.
The documented register here is always available as a fallback. It can be printed and used on paper whenever the electronic system is unavailable.
Retention
The register itself is a controlled document. Its revision history is its record. The record of performing a responsibility retains under the governing document the row cites.